Overview
After you enroll, you may not change or cancel your benefit elections during 2027 unless you experience a qualifying life event. Otherwise, your next opportunity to change your benefits will be the 2028 Open Enrollment period.
Qualifying life events include but are not limited to:
- Marriage
- Divorce or legal separation
- Birth or adoption of an eligible child
- Death of your spouse or covered child
- Loss or addition of other group coverage
- Change in your spouse’s work status (part-time to full-time or vice versa; taking or returning from an unpaid leave of absence)
- Change in your work status that affects your benefits
- Change in residence that affects your eligibility for coverage
- You or your covered dependent becomes eligible for Medicare
What to do if you experience a life event
For changes to your 2026 benefits: Visit Aptia365. You can also call a benefits counselor at (855) 727-8189.
For changes to your 2027 benefits: Beginning Nov. 16, visit the new Motorola Solutions Benefits Center. You can also call (888) 907-1447, Monday through Friday, from 8 a.m. to 5 p.m. Central (8 a.m. to 8 p.m. during Open Enrollment).
Changes must be made within 30 days of your qualifying life event. Changes are effective as of the date of the event.