Choosing the right plans matters to your health and your financial well-being. Use these resources to learn about your benefits and select the best options for you and your family. With the Motorola Solutions Benefits Center, through Businessolver, you receive:
- A mobile app for benefits on the go: Use the MyChoice Benefits app to access your benefits anytime, anywhere.
- The Decision Support Tool: Compare options and find the plan that best fits your needs.
- Your personal virtual assistant, Sofia: Chat 24/7/365 in more than 50 languages to get quick answers to common benefits questions.
- A dedicated benefits service center: Connect with a live representative at the Motorola Solutions Benefits Center for help with benefits-related questions. Call 888-907-1447, Monday through Friday, from 8 a.m. to 5 p.m. Central (8 a.m. to 8 p.m. during Open Enrollment).
Note that any updates or questions about your 2026 benefits should still be directed to the current Motorola Benefits Center through Aptia at aptia365.com/msi or (855) 727-8189.
Use these tools as you enroll
Which plans are best for you? Look for these tools as you go through the enrollment process — they’ll make it easier to decide.
- Best match results – Select I'd Like Help Choosing Plans and answer a few simple questions to find the plans that best fit your unique needs. Your answers to all questions are confidential and the progress dots along the bottom of the screen indicate how many questions are remaining. Once completed, review your Best Match Results, based on your answers. You can review each option, see all plans offered, and change your coverage as you see fit. Verify your elections are accurate and click Looks Good to proceed.
- Virtual Benefits Fair – Explore all the benefits we offer and find helpful resources through the virtual benefits fair. You can interact with each booth to review benefit provider resources and easy-to-access contact information. Visit here.
Use this checklist to prepare to enroll.
- Learn about your benefit options by reviewing the pages of this site.
- Think about your coverage needs, including how much health care you anticipate needing and whether your current life and disability insurance provides enough protection.
- Make sure your dependent information is correct and all your dependents are eligible. Also, make sure that you upload your dependent verification in a timely manner.
- Select your FSA enrollment and HSA contribution amounts. Learn how these accounts save you money.
- Enter your beneficiary information during the enrollment process.
- Complete your benefits enrollment for 2027 benefits by Nov. 30, 2026.
TIP: Think about the whole cost.
When choosing a medical plan, it’s important to think about the whole cost of coverage — the amount you’ll spend out of your paycheck, as well as out of your pocket (copays, deductibles and coinsurance).
Don't see your question here? Click here for additional frequently asked questions.
- Do I need to enroll?
A: You must take action by Monday, Nov. 30, 2026 if you want to do any of the following for 2027:
- Confirm, change or update any benefit elections.
- Add or remove covered dependents
- Contribute to a Health Savings Account (HSA), Flexible Spending Account (FSA), or Commuter Spending Account in 2027. Your current election amount will not roll over into 2027.
Keep in mind that per IRS rules, you cannot make changes outside the Open Enrollment period unless you experience a qualified life event, so consider your options carefully before you enroll. Consider your future health care usage and confirm if you would like to make changes to your current coverage, such as add, change or remove dependents.
*Your current HSA and commuter contributions will not carry over into 2027. Any election you make during Open Enrollment may be changed during the year, subject to rules and payroll timing.
- How are the medical plans different?
The key difference between the plans is how much you pay in premiums and how you pay for services throughout the year. Consider how you prefer to handle costs. For instance, would you rather pay extra from your paycheck for a medical plan that covers more of your costs when you need care, or pay as little as possible from your paycheck — even if that means bigger bills when you need care? Compare the plans here. - How can I save money on health care?
Read these tips to help you manage your spending on health care and prescriptions. - What’s the difference between the Health Care Flexible Spending Account (FSA) and the Health Savings Account (HSA)?
The way the Health Care FSA and the HSA work is largely the same — you contribute to your account through automatic, before-tax payroll deductions, then use the money to pay for eligible health care expenses. However, there are some important differences. For example, all the money in an HSA rolls over year after year and is always yours to keep. And, you can change your HSA contribution amount during the year whenever you want. For FSA, any unused money does not carry over at the end of each year – you must "use it or lose it." Compare the accounts here. - I have questions about my benefits. Whom do I contact?
For questions on 2027 benefits: Beginning Nov. 16, contact the new Motorola Solutions Benefits Center at (888) 907-1447, Monday through Friday, from 8 a.m. to 5 p.m. Central (8 a.m. to 8 p.m. during Open Enrollment). You can also chat with your personal virtual assistant, Sofia, 24/7/365 to get quick answers to common benefits questions.
For questions on 2026 benefits: Call Aptia365 at (855) 727-8189, Monday through Friday, 6 a.m. – 8 p.m. Central Time. Benefits counselors are available to help you understand your options and make the right choices for your needs and budget. You can also chat online with a benefits counselor through Aptia365.